Thanks for shopping at Clever Mosaics
If you are not entirely satisfied with your purchase, we’re here to help.
- All purchases from our website are eligible for a refund, please return the products in 30 days.
- If you are experiencing quality issues, please contact our customer service at the very first time and we will be back to you within 24 hours.
- We may require your order number, PO. info.and some detail photos to proof & confirm the quality issue before we come to a solution.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Any returns must be discussed and authorized by our customer service in advance. We will back to you with the very detail of return instruction and return address info. After our customer’s service authorized your return application.
- Customer responsibility when the product is incorrect, damaged by the carrier, or defective in another way.
- We required tractable shipping service if you return your order and all return shipping costs will be paid by the customer without compensated.
After your return request had been confirmed and authorized, we need you to ship out the package with 24 hours and send us the tractable tracking number of the package.
Once we receive your return package & product, we will email you in the first time, we will notify you and informed you the approval or rejection of your refund detail.